Built, secured and run to one written standard.
Every Northwatt facility follows the same specification for power, cooling, network and access, and the same written procedures for running it. This page is that specification, with the commitments behind it.
How every facility is built
The specification below applies across all facilities. Where one deviates from it, the deviation is named.
Contracted and energised before hardware arrives
Industrial capacity on grid as the rule, flare gas off grid where a facility is built around it. Load is balanced across feeds, switchgear is on predictive maintenance, and power work is coordinated with the customers it affects.
Air-cooled containers as standard
Containers are the unit of capacity: blocks are added without rebuilding the facility. Where density calls for it, the containers are hydro cooled. Immersion: To be confirmed.
Fibre with a second path
Fibre to the facility with Starlink or a wireless link as backup, so a single cut does not take the fleet offline.
Fenced, controlled and logged
Every facility is fenced, with access control and CCTV. Access is logged and visitors are escorted.
How the facilities are run
None of this is a promise about the future. It is how the facilities are operated today.
A team on site, 24/7
Technicians work shifts on site around the clock, with remote hands within four hours of a request.
Documented runbooks
On-site teams work to written runbooks for power, cooling and network events rather than to memory.
Change management
Infrastructure changes carry a risk assessment and a rollback plan before work that could affect customer operations begins.
Continuous telemetry
Power draw and temperature are monitored in real time with alerting on threshold breaches.
Written and repeatable
Monthly written reports plus incident notifications. Customers see the same dashboards we do.
Controlled decommissioning
Structured decommissioning with secure data handling, hardware removal and return shipment logistics.
What we commit to, and how it is evidenced
| Item | Commitment | Evidence |
|---|---|---|
| Site | One agreement for site, power and operations | Named in the service agreement |
| Operating coverage | On-site team, 24/7 | Shift roster and runbooks |
| Monitoring | Real-time power and temperature | Customer dashboard |
| Reporting cadence | Monthly written report | Delivered by email |
| Incident notification | Same business day | Notification policy |
| Remote hands response | Within 4 hours | Service agreement |
| Change management | Risk assessment and rollback plan | Change record per change |
| Physical access control | Escorted access only | Site access policy |
| Data handling on exit | Secure handling and documented return | Decommissioning record |
What we cover and what stays with you
A service agreement only works when the line is drawn in writing. This is where it sits.
Northwatt provides
- The facility, the buildings and the perimeter
- Energy contracts and grid connection
- Distribution, cooling and structured cabling
- On-site staff, monitoring and remote hands
- Documented procedures and change records
The customer provides
- The hardware and its firmware
- Pool and worker configuration
- Warranty handling with the manufacturer
- Instructions for the disposal or return of hardware
- The commercial decision on what runs and when
Let's talk capacity.
Tell us your hardware and your timeline. We will tell you where it can run.